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Renew Items

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Renew an Item Online
Renew an Item by Phone

How to Renew an Item Online

  1. Log on to the Catalog. See My Account if you need help logging in.
  2. At the bottom of the catalog screen you will see three green tabs. Click on the “My Account” tab and the green box will expand.
  3. Within the “My Account” tab you will see three sub-tabs: Loans, Requests, and Fines. Click on the “Loans” sub-tab.
  4. Locate the title(s) of the item(s) you wish to renew. Click the “Renew” button.
  5. To renew all of the items you currently have checked out, click the “Renew All” button in the bottom right-hand corner. You will note that when you renew an item the due date changes automatically.

NOTE: All items can be renewed up to 5 times unless it is on request for another patron.

How to Renew an Item by Phone

  1. Call (804) 446-3292 or (804) 446-3683.
  2. Follow the prompt, or press 5, to access your account.
  3. Enter your library ID (found on the back of your library card, underneath the barcode).
  4. Enter your pin number.
  5. Press 1 to enter renewal options. Follow telephone prompts.

Permanent link to this article: http://www.arls.org/using-the-library/renew-items/